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Terms & Conditions
Please only apply if you know you can commit to the dates. Regular cancellations of booked stalls (or declines of stalls offered will lead to no further stalls being offered.
You must have your own public liability insurance (£2m minimum), as well as any relevant hygiene certificates, product safety information and licences - evidence will be required before your stall is confirmed.
You can only sell products you applied for - if your business or product style changes, please do get in touch to ensure there is no overlap with other stallholders. If products are brought to a market that weren’t in your original application, you may be asked to remove them from your stall.
I’m unable to offer a stall to MLM based businesses.
You will need to bring your own table coverings, props etc for your stall - you will be advised during the application if you will need to bring your own table. Power supplies are not guaranteed - it depends on the venue.
I will promote the market through social media and press releases. You must also promote the market through their own social media, so that your customers know where to find you. Stallholders seen to be not promoting the market may not be invited back.
An active social media account is required to apply for my market, and your account will be reviewed as part of the application process. You don’t need thousands of followers, but you must be active with those who do follow you.
To understand the look and feel of my markets, and whether your products are a good fit, please head to my social media to see images of my previous markets.
By applying for a stall, you agree to these terms and conditions:
• Accepting Your Stall - you must accept or decline your stall offer within 3 working days of it being sent. Please only apply for markets you know you can commit to - a lot of admin goes in to organising these markets, and so people who persistently decline or do not reply will not be offered stalls going forward.
• Payment - payment is required to secure your stall and an invoice will be sent by email. Due to the ongoing cost of living crisis, payment can be made in full immediately, or a 50% non-refundable deposit can be paid, with the outstanding balance due 12 weeks before the market. If you opt to pay 50% upfront and then cancel — you will not receive a refund of your deposit.
• Invoicing - invoices will be sent through PayPal and should be paid within 5 working days. Paypal do have a tendency to chase non-payment regularly, and it is outside of my control. Please note that I don’t personally chase invoices until they are overdue.
• Cancellation of your stall - if you are unable to attend the market, please let me know asap by email. Fees will only be refunded if the stall can be resold. Cancellations within 14 days of the market will not receive a refund of your stall fee. If you have only paid the deposit, this will not be refunded no matter how far in advance you cancel.
• Cancellation policy - in the unlikely event I need to cancel the event in advance (more than 2 weeks before the market date), 50% of the stall fee will be refunded, as hire charges for the venue are still payable. If the market is cancelled by the venue - I will look to swap your booking to another market.
If the market is cancelled very late, for example due to adverse weather, I will be unable to refund you as the venue and marketing will have been paid for. However, I will do my best to transfer you on to another market. Any additional stall fee will be payable by the Stallholder, if the new market is more expensive.
• Insurance - proof of £2m of public and product liability insurance is required to trade at this market. There are no exceptions. Evidence will be requested before your stall is confirmed, along with any safety certification. At each market you must be able to provide a copy of your insurance if asked. If you employ staff to cover your stall, you need to have employee insurance on your policy.
• Additional display item - please do not have any additional rails, baskets or display items that will not be on your table. If this is required, please contact me at least 2 weeks before the market so I can confirm if that is possible. Any items used without permission will be removed on the day.
• Risk assessment - please complete a risk assessment of your stall, considering any sharp objects, hazards etc. It is your responsibility to ensure that the products abide by the relevant legislations.
• Copyright - no products in breach of copyright laws can be sold. When reviewing applications, if products are spotted, and no licence is provided, your application will be declined.
• Loss/Theft - any loss, damage or theft at the market is the responsibility of the stallholder.
• Food and drink traders - you must ensure that you are registered with your local council and have all the relevant inspections and certificates, and adhere to the relevant health and hygiene practices. Proof will be required to confirm your stall. At Square Chapel and Hebden Bridge town hall, food sold must not be consumed on the premises.
• Alcohol sellers - you must have their own licence or TENS, and evidence of this is required to confirm your stall.
• Safety certification - evidence of cosmetic safety certificates and CLP’s for hazardous chemicals are required for relevant applications.
• Set Up - full details on set up will be provided ahead of the market, including what time you must arrive by and what time you must be set up for. Please note that there will be no power to any stall, inside or outside. If you need to provide your own power or gas, please ensure it has the relevant safety certificates. Please do not leave the market early without requesting permission first, as this can cause health and safety issues. Any parking charges or fines are the responsibility of the stallholder.
• Marketing- you must have an active social media account, and agree to actively promote the market on it.
• Permissions - you give me permission to take photos and videos to help promote the markets, to share on social media or to share with any press.
• Communication - if you need to contact me with any questions before the market, please email tillyandprimroseartisanmarkets@gmail.com.
Contact numbers for on the day will be provided separately.
Terms & Conditions : Terms & Conditions
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